Privacy Policy
Last updated: 12 November 2026
This policy explains what personal data Al Natiq Logistics collects through this website and when you contact us, why we use it, and the choices you have. We follow the Saudi Personal Data Protection Law (PDPL) and its implementing regulations.
Who we are
This website is operated by Al Natiq Logistics, Saudi Arabia (“we”, “us”). Main office: No. 7402, Al Abrar, Al Aqrabiyah, Al Khobar 34446, Saudi Arabia. Email: nmlogistics@alnatiqksa.com. Phone: +966 53 277 5626. We are the controller of the personal data described in this policy.
What this website collects
The website has no user accounts, does not set its own cookies and does not store your personal data on its own servers. As with any website, our hosting provider and network may process technical data such as your IP address, browser type and the pages requested in server logs, for security and reliability.
Quote requests and enquiries
When you use the quote questionnaire, your answers (name, phone number, company, cargo, route and dates) are placed into a WhatsApp message or an email on your own device. Nothing is sent to us until you press send in WhatsApp or your email app. If you contact us by phone, WhatsApp or email, we receive the information you choose to give us.
How we use your data
We use enquiry details only to reply to you, prepare quotes, arrange and carry out transport and logistics services, communicate about your shipment, meet legal, customs and accounting obligations, and handle complaints. We do not sell your personal data and we do not use it for unrelated marketing without your consent.
Why we may process it
We process your data because you asked us for a quote or service, because it is needed to perform a contract with you, to comply with legal obligations, for our legitimate business interests such as security and service quality, or with your consent where the law requires it.
Who we share it with
We share data only as needed to carry out your shipment or run our business: drivers and transport partners, customs brokers, port and terminal operators, authorities where required by law, and service providers such as hosting, email and messaging. Messaging services such as WhatsApp are provided by third parties under their own privacy policies and may process data outside Saudi Arabia.
Third-party content
Some pages show an embedded Google Map. When a map loads, Google may receive your IP address and set cookies under its own privacy policy. Links to WhatsApp and Google Maps open those services.
Cookies
This website does not set its own cookies. Cookies may be set by embedded third-party content such as Google Maps, as described above.
How long we keep it
We keep enquiry and shipment records only as long as needed for the purposes above and as required by law, then delete or anonymise them.
Security
The website uses HTTPS, a strict content security policy and other technical measures. No method of transmission or storage is completely secure, so please avoid sending sensitive personal information such as ID numbers or bank details through the quote form.
Your rights
Under the PDPL you may ask to be informed about how we use your personal data, to access it, to have it corrected or deleted, and to withdraw consent where we rely on it. Email nmlogistics@alnatiqksa.com and we will respond within a reasonable time. If you believe your rights have been infringed you may also contact the Saudi Data & AI Authority (SDAIA).
Children
This website is intended for businesses and is not directed at children.
Changes to this policy
We may update this policy from time to time. The date at the top shows the latest revision.
Contact us
For privacy questions or requests, email nmlogistics@alnatiqksa.com or call +966 53 277 5626.